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OneCoast.com Privacy Policy

Last Updated: Dec 10, 2009

OneCoast, LLC ("OneCoast") values your trust and understands that you may be concerned about how your personal information may be used and shared. This statement describes our privacy practices and how we collect and use information. By visiting OneCoast.com, or any other website operated and managed by OneCoast (collectively, this "Site"), you are accepting the practices described in this notice.

What Personal Information Does OneCoast.com collect?

  • Information You Provide
    We receive and collect information that you submit on this Site or provide us in any other way. We use the information that you provide for such purposes as to provide you with a more personalized experience, to respond to your requests, and to communicate with you regarding products, services and promotions.

  • Automatic Information
    We automatically receive and store certain information whenever you visit this Site. For example, like many web sites, we use "cookies" (described below) and obtain certain information whenever your Web browser accesses this Site. This information includes the Internet protocol (IP) address of your computer, your browser software and operating system, your web server, the date and time you access our site, session information (such as download errors and page response times), information about your viewing, search and purchase history and information about the referring URL and the URL clickstream to, through, and from this Site. We use this information to monitor the usage and performance of this Site, to enhance your experiences and to determine aggregate information about our user base and usage patterns.

  • Information from Other Sources
    We may receive information about you from other sources and add it to your account information. We may receive information from OneCoast Affiliates or other vendors and add it to your account. "OneCoast Affiliates" include IvyStone Group, LLC, SnapRetail, LLC and any entity controlled by, or under common control with SnapRetail, LLC.

What Are Cookies?
To personalize and enhance your experience, we use a feature on your Internet browser called a cookie. Cookies are small files that your web browser places on your computer's hard drive. We use cookies to let us know that you are a prior customer and to retrieve certain information previously provided by you to us, so that you do not need to re-enter this information every time you visit this Site. The help tab on the toolbar of most browsers will tell you how to prevent your browser from accepting cookies, how to make the browser tell you when it receives a new cookie, or how to disable all cookies.

Emails, Newsletters and Other Electronic Communications
We regularly send emails, newsletters and other electronic communications to our customers and other users. If you do not wish to receive emails, newsletters, or other electronic communications from us, you may opt out of receiving these communications. Please see Choice/Opt-Out below.

How Do We Share Information With Third Parties?
We protect all of your information against unauthorized access or release. We share your personal information with third parties as follows:

  • Affiliated Businesses, Vendors and Partners: We may share information with affiliated businesses, such as OneCoast Affiliates and our vendors and/or partners from whom, or with whose assistance, you purchase products or otherwise interact. This allows them to better serve you. For example, we provide information to a vendor whose products you order so that they are able to fulfill your order and email you an order confirmation and/or shipment details.

  • Third-Party Service Providers: We engage other companies or individuals to perform functions on our behalf, such as order fulfillment, credit card payment processing, delivery services, postal mail and email, marketing assistance, and customer service. We may provide such service providers with access to personal information as needed to perform these functions.

  • Offers and Promotions: We may send offers to you and/or selected groups on behalf of affiliated businesses, such as our vendors or sales representative partners.

  • Market Research: We may aggregate website visitor information for market research purposes. For example, we may use this information to identify the fastest-selling products in the Southwest. We may share the results of this analysis with our partners, however, your personally identifiable information will not be revealed, other than as described in this policy.

  • Business Transfers: As our business develops, we may buy or sell business divisions or subsidiaries. In connection with any such transaction, typically, Customer information is one of the transferred assets, however, it remains subject to any pre-existing Privacy Notice. In the event that all, or substantially all of, OneCoast's assets are acquired, customer information will be one of the acquired assets.

  • Compliance with Laws: We may release personal information when we believe such release is appropriate to comply with applicable laws, rules or regulations, enforce our Terms of Use and other agreements; or protect the rights, property, or safety of OneCoast, our affiliated businesses, or others. This may include, for example, exchanging information with other companies and organizations for fraud protection and credit risk reduction.

  • With Your Consent: Other than as set forth above, you will receive notice when your personal information may be provided to third parties, and you will have the opportunity not to share the information.

How is Information Protected by OneCoast?
We protect your information by using Secured Sockets Layer (SSL) software, which encrypts information that you submit via the Site. For example, when our registration/order form prompts you to enter sensitive information (such as address or credit card number), that information is encrypted by the SSL software.

Third-Party Advertisers
This Site may contain third-party advertising and links to and from other Web sites operated and maintained by separate companies. We do not provide your personally identifiable information to these third-party advertisers or Web sites. We have no responsibility for linked sites and provide these links solely for the convenience and information of our visitors. We encourage you to be aware when you leave this Site and to read the privacy policies of each and every web site that collects personally identifiable information. This privacy policy applies solely to information collected by this Site.

Children
OneCoast does not market or provide products or provide services to children. This Site is for adult use only. If you are under 18 years of age, you may not use this Site.

Choice/Opt-Out
Website registrants or newsletter subscribers who no longer to receive our newsletters or promotional materials may opt-out of receiving these communications by following the unsubscribe instructions in our e-mail communications, on the "My Account" page of this Site, or click here to unsubscribe.

Site Terms and Conditions of Use
If you visit this Site, your visit and any dispute over privacy is subject to this privacy policy and the Site Terms and Conditions of Use, including, without limitations, its provisions relating to limitations on damages, arbitration of disputes, and governing law. If you are concerned about our privacy practices, please contact us, and we will work to resolve your concerns.

Changes to This Privacy Policy
We reserve the right to modify or amend this policy at any time. If we ever change our privacy policy, we will post any changes on this page or send you an email so that you are always aware of the information that we collect, how we use it, and under what circumstances we disclose it. Unless we state otherwise, the changes to our privacy policy will affect only the information we collect after the effective date of the change.

Your Comments
We welcome your feedback. If you have questions or comments about our privacy practices, feel free to send us an e-mail at privacy@OneCoast.com or write us:

OneCoast, LLC
Attn: Privacy
230 Spring Street
Atlanta, GA

ABOUT ONECOAST

OneCoast is the largest and only national wholesale provider of gift, home, fashion accessories and collegiate products to retailers throughout the United States. We help leading vendors market and sell their products to tens of thousands of independent retail stores, internet stores, interior designers, and retail chains.

Our retailers enjoy the benefits and convenience of purchasing products for their stores by working with our professional and consultative sales organization, by visiting our award-winning showrooms across the country, by shopping on our website, OneCoast.com, and by contacting our Customer Care telesales team.

Learn more about OneCoast »

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